Terms and Conditions of Booking

The Small Print.

  • Overwater Hall is an entirely non-smoking hotel
  • High Tea is available in the restaurant at 5.30pm for children under the age of five.
  • Your room will be ready any time after 3pm on the day of your arrival.
  • Should you anticipate arriving earlier than this, please let us know and we will try to have your room ready for you.
  • We ask that you vacate your room by 12 noon on your day of departure.
  • Please advise us prior to your arrival if you require a vegetarian menu choice, or have any other special dietary requirements.
  • We operate a smart-casual evening dress code.
  • No jeans or t-shirts, please.
  • We accept payment by Mastercard and Visa, but as a small business we prefer cash or your debit card. Thank you.
  • Your well behaved dog is very welcome to stay in your room at no additional charge.
  • A deposit of £50 per room is required on confirmation of your booking.
  • A larger deposit may be requested for long stays.
  • In the event of cancellation, this deposit will be refunded if the accommodation can be re-let (as approved by ABTA)
  • Cancellation Charges: where a confirmed booking is cancelled and the accommodation cannot be re-let, a cancellation charge will apply on the following scale: More than 2 weeks prior to arrival date: Deposit only.  Less than 2 weeks prior: the 1st night of your booking will be charged in full, excluding VAT. Details of Holiday Insurance are available if required.

Our Privacy Policy

At Overwater Hall, we are committed to respecting and protecting your privacy.  We hope you trust us to use your personal data with respect.

  • We will only ever collect the personal data necessary for us to complete a booking or purchase for you, or so that we can keep you up to date with the hotel at your request.
  • We will continue to send you our monthly e-newsletters but you can say no or opt out of these at any time and we will never, ever send you spam.
  • We do not and we will not sell any of your personal data to or share any of your personal data with a third party.

If you have any questions or concerns about our use of your personal data, please give us a call on 017687 76566 or send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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